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Quick Guide

How to book online?

Step By Step 

Find the step-by-step instructions on how to pick-up & how to return your gear below if you have chosen self pick-up & self-return. You can also watch this video for visual guidance.

 

Please remember to familiarize yourself with the bike manuals and our safety & traffic video before hitting the roads.

Step 1
Select the gear

Step 2  
Open the padlock on the fence

Step 3
Access bike keys

Step 4 
Open the padlock on the fence

Go to Sindshvilevej 4, 2000 Frederiksberg. Walk through the open gate and towards the roofed parking until you reach the fenced bike shelter.

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Use the pin code we sent to your email/phone on the padlock and confirm with the lock 🔒 symbol.

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Every cargo bike has a name and lockbox with 3 keys inside. Find your bike(s) and open the lockbox to retrieve your keys for lock 1, lock 2, and the battery.

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Have you booked helmets? Need to bring a charger? Remember to collect your accessories.

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Not the right "How to" guide?
Check the other quick guides about the rental process and about the online booking

Do you have any questions about our
cargo e-bike service or our bikes ?

Check out the Support page to see also our Bike Manuals or FAQ and if there are any other questions, don't hesitate

to drop us a message.

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